Frequently Asked Questions
Everything you need to know about our home storage and organization solutions.
Are Sterilite products BPA-free and food safe?
Yes, all Sterilite food storage products are BPA-free and phthalate-free. Our containers are made from high-quality, food-safe plastics designed for durability and safety in your kitchen.
What is your return policy for damaged items?
We offer a 30-day return policy. If your order arrives damaged or defective, please contact our support team with photos of the item to receive a full refund or a free replacement.
How do I determine which size container I need for my space?
Each product page includes detailed external and internal dimensions. We recommend measuring your shelf or closet space first and allowing a 0.5-inch margin for the lid overhang.
Do you offer bulk discounts for professional organizers?
Yes, we offer tiered pricing and bulk shipping options for professional organizers and commercial businesses. Please reach out via our 'Bulk Orders' page for a custom quote.
Can I purchase replacement lids separately?
While we do not sell individual lids for all models, we carry replacement lids for our most popular gasket boxes and food storage lines. Please check our 'Accessories' section for availability.
What are your shipping rates and delivery times?
Standard shipping typically takes 3-7 business days depending on your location. Shipping costs are calculated at checkout based on the weight and volume of your order.